About netLex
netLex was created to revolutionize the Contract Lifecycle Management (CLM) market, making work flow smoothly for everyone dealing with documents. We believe the experience should be as pleasant as possible and, why not, fun?!
To achieve this goal, we use technology to optimize document formalization and management processes. By doing so, we can extract more data and generate intelligence. This allows our clients (some of the largest in Latin America) to reach a new level of excellence and gain access to a wealth of strategic information to help them make better decisions.
We are growing our teams and looking for new talent who want to transform the world of document lifecycle management with innovative solutions. At netLex, we have a strong culture based on a collaborative and relaxed environment for our netLecos and netLecas!
We value diversity, and we warmly welcome applications from Black people, women, people with disabilities, Indigenous people, LGBTQIA+, and other underrepresented groups 🧡
About the opportunity:
As an Account Manager, your mission will be to act as a strategic partner to our clients, ensuring continuous value delivery, sustaining long-term relationships, and driving the expansion of our solution within those accounts.
You will be responsible for connecting clients’ business objectives with the intelligent use of our platform, supporting companies from different industries to innovate with efficiency, security, and impact.
What will be your main responsibilities as an Account Manager LATAM?
▪️Strategic account management: Act as the main point of contact for strategic accounts, with a long-term vision and focus on growth;;
▪️Stakeholder relationship: Build trust-based relationships across different levels of the client organization, including executives and technical areas;
▪️Value and impact analysis: Lead QBRs, measure ROI, and identify expansion opportunities based on data and tangible results;
▪️Exploring new use cases: Map opportunities and expand the use of the solution as clients’ needs and priorities evolve;
▪️Proactive risk management and contract renewal: Anticipate potential risks and ensure contract continuity with a focus on value;
▪️Analytical and consultative mindset: Use data to generate insights, build strong business cases, and support clients’ strategic decisions;
▪️Internal collaboration with support and operations teams: Navigate effectively within the company to ensure consistent deliveries aligned with client objectives;
▪️Governance and updated CRM: Record interactions, risks, and opportunities in a structured and transparent way;
▪️Risk management: Identify, prioritize, respond to, monitor, and report risks in processes, products, and services under your responsibility;
▪️Information security: Protect netLex’s information under your responsibility.
To be considered for this position, you must have:
▪️Advanced/Fluent English is required;
▪️Solid experience in managing strategic accounts, with a track record of working with large companies and navigating complex environments;
▪️Previous experience as an Account Manager, Customer Success Manager, or Consultant in B2B SaaS companies;
▪️Strong analytical skills and command of KPIs, success indicators, and ROI;
▪️High-level communication and the ability to influence strategic stakeholders;
▪️Autonomous, strategic, and results-oriented profile, with critical thinking and a focus on value delivery;
▪️Proficiency in CRM tools (Salesforce, Hubspot, or similar), with organized pipeline management and governance.
What we offer:
Remote First model: work from anywhere, remotely. If you want, you can also visit our headquarters in the heart of Belo Horizonte;
Work equipment: we provide the main tools you need to work comfortably;
Flexible working hours: here we prioritize quality deliveries, not time spent;
Caju flexible benefit card: monthly allowance for you to use as you wish (meals, groceries, home office, mobility, culture);
Health and dental plan;
Birthday day off: take a day to relax and enjoy within 90 days after your birthday;
Extended maternity and paternity leave;
Gamification in our engagement platform: earn netcoins that can be exchanged for rewards every quarter;
Educalex: an education incentive benefit to support courses, workshops, lectures, books, and more;
Stock Options: possibility to acquire netLex shares according to your development in our career plan.
Apply now for this position.
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