netLex VisionLegal Innovation in the energy sector
Today we have reports that six months ago we could not have imagined having. We had no idea of the gaps that exist, and today we can identify them. (...) We had no sense of how much better this could be with the platform, with the management reports and with the organization of time it brought us.”
About Raízen
One of the largest private business groups in Brazil and a leader in the energy sector, Raízen came to netLex with a specific objective: digitizing the entire process of collecting documents, approvals and interactions that supports the filing of lawsuits.
The project, named Fast Track internally, is an unusual case among CLM initiatives: the starting point was not the contract, it was litigation. The story is told by Mariana Lopes and Jéssica Barros, of Raízen's legal department.
Key points
- A filing flow structured inside the platform, from evidence gathering to the record
- Internal clients and external counsel working in a single environment
- Approval history created automatically, with a complete record
- Management reports that expose previously invisible gaps
A critical flow running over email
Raízen's legal department had neither control nor management over the flow for filing claims. Coordinating internal clients and external counsel was difficult, and communication ran through decentralized systems, mainly email.
With no history of approvals or filings, each case depended on the memory of whoever took part. And with no data on internal procedures, there was no way to see where the process stalled — or even to know that it stalled.
- No control or management over the claim filing flow;
- Difficulty coordinating internal clients and external counsel;
- Communication and organization through decentralized systems, such as email;
- No history of approvals or of claim filings;
- No visibility or data on internal procedures.
How netLex helped Raízen
Raízen's legal department found in netLex a partner to develop tailored solutions for its workflows. By bringing internal clients and external law firms into a single platform, the gains in speed, organization and time saved were significant.
- Organization of evidence-gathering and other flows directly in netLex;
- Efficient coordination of internal areas and external counsel;
- Automatic creation of histories for consultation and a complete record;
- Data extraction for reporting and KPI tracking;
- Greater visibility and control over every step of the workflow.
Measure what has never been measured before
The gain the team itself highlights is not speed, it is sight. Within six months, the department had reports it had not imagined possible — and, with them, began identifying gaps whose existence was unknown. That is a different kind of step change: it is not about doing better what was already measured, but about measuring what was never measured.
The second effect is coordination. With internal clients and external counsel in the same environment and history created automatically, the filing flow stopped depending on email and personal memory. The team cites the organization of its time as a direct consequence.
Conclusion
Fast Track shows that CLM logic does not stop at the contract. A claim filing flow has everything a contract has — gathering, approval, deadline, internal and external parties — and suffers the same ills when it runs over email. Structuring it gave Raízen what was most missing: data to know where to improve.
