netLex VisionMore efficient contract management brings Alice's health plan activation down to under 24 hours
Today, around 90% of the company's contracts are automated in netLex. If we had not implemented the tool, it would be impossible to operate the way we do, given the high monthly volume of contracts. We needed a technology solution to handle those documents and scale our operationocumentos e escalar a nossa operação.”
Alice and an avalanche of documents
Alice was created to be a health plan for companies, supported by a Health Team that understands and resolves health concerns 24 hours a day, 7 days a week through its own app.
Health operators face an avalanche of documents and complicated processes. That was Alice's great challenge: turning plan activation into a fast, uncomplicated experience, and making it a real differentiator in the market.
To turn plan activation into a fast, uncomplicated experience, the company drew on netLex's expertise, which optimized the contract flow and made everything smoother and more efficient.
Key points
- Health plan activation time reduced from 30 days to under 24 hours
- Around 90% of the company's contracts automated in netLex
- Capacity to run a high monthly volume of contracts
- A clear, centralized view of every request
Alice's challenges
- Scaling the legal operation alongside the company's operation: the business grows and spreads out, and legal carries on with the same practices;
- Thinking through how to make the products better from a legal standpoint;
- Cutting the bureaucracy out of the way contracts are made;
- Gaining even greater control over the contracts already running on the platform, with visibility into deadlines, renewals and more.
Scaling the business and standing out in the market were two fundamental points for Alice. So the corporate health plan operator chose netLex to drive the growth of its operation and deliver value and efficiency to its clients.
How netLex helped Alice
- Capacity to run a high monthly volume of contracts;
- Activation time reduced from 30 days to under 24 hours;
- Customization of flows to Alice's needs, with continuous improvements;
- Ease of use and a friendly interface, with high adaptability;
- A clear, centralized view of every request, giving the team greater control and efficiency.
