Technology for contract management

Governance in contracting is no longer a problem here at our company. It was the use of netLex that provided the leverage for the level of maturity we have today.”

Luis Henrique RamosLegal Manager, C&A Modas S.A.

About C&A Modas

C&A Modas has more than 330 stores in 150 Brazilian cities and over 15,000 employees. The retailer's legal department was already a market reference when it approached netLex, and the ask was not to put the house in order, but to go further: to generate intelligence and optimize processes that cut across the entire company.

In a chain that size, contracts are not one department's business. Legal, Procurement, IT and several other areas take part in the document lifecycle, and governance only exists if all of them sit in the same flow.

Key points

  • Contract requests centralized and consolidated in a single channel
  • Legal, Procurement, IT and other areas inside the same document lifecycle
  • Automatic data extraction for reporting and decision-making
  • Visibility into history and review status for whoever made the request
The challenge

High maturity, still-manual process

Excessive manual work reached even the drafting and management of documents. Requests arrived with no consolidation and no centralization, which made it hard to know what was under review, with whom and since when.

With no single point of entry, extracting data quickly for strategic planning became a project in itself. And the team's time went to low-value activities — the exact opposite of what is expected from a legal department already recognized in the market.

  • Excessive manual work, including drafting and managing documents;
  • Disorganized requests, with no consolidation or centralization;
  • Difficulty extracting data quickly for strategic planning;
  • Time and effort lost on activities that generate little value;
  • No visibility into the history and review status of contracts.

 

The solution

How netLex helped C&A Modas

As one of the largest retail chains in the world, C&A needs to manage its contracts with efficiency and data intelligence. netLex came in to bring Legal, Procurement, IT and other teams into the management of the full document lifecycle.

  • Personalized support to adapt the system to the company's flows;
  • A simple, intuitive platform that encourages adoption by internal clients;
  • Automatic data extraction for reporting and decision-making;
  • Centralization and consolidation of contract-related requests;
  • More speed and legal security across the whole document lifecycle.

 

The results

Visibility into history and status

The result the legal leadership itself names is one of maturity: governance in contracting stopped being a problem at the company. Not because the rules changed, but because they came to exist inside the flow, where everyone works.

Centralizing requests gave requesters visibility into history and status, and automatic data extraction replaced the effort of compiling with a report that is already there. With low-value work absorbed by the platform, the team's time moved to what requires analysis, and the areas involved in the contract cycle gained alongside it.

Conclusion

C&A did not come to netLex to solve a crisis, but to climb a step that was already in sight. It is the kind of project that only works when legal accepts that governance is not declared in a policy: it is built into the flow where the other areas work.

See other success stories

  • case-manuella-gelli-v2

    -89% in the contract lifecycle, down from 176 to 20 business days

  • 70% faster resolution

  • 50% of contract amendments automated via Salesforce integration

  • <24 hours to activate a plan, down from 30 days

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