Taking the use of technology to another level of efficiency

The gains were very substantial, both for the buyer, when drafting a document, and for the in-house lawyer, who no longer had to spend as much time answering the client’s questions. We expanded this to the corporate law area (...) and have also implemented it for powers of attorney.”

Marina Guimarães SoaresHead of Legal, Institutional Relations, and Sustainability & Compliance Officer at ArcelorMittal Brazil

An Award-Winning Partnership

By showcasing the results achieved in collaboration with netLex, ArcelorMittal won the “Americas – Strategic Achievement” category at the 10th edition of the Innovation and Excellence Awards.

The awards were organized in 2023 by World Commerce & Contracting, the world’s largest association dedicated to contract management.

ArcelorMittal Brazil is the country’s largest steel producer and part of a global group that ranks among the world’s leading producers in the mining sector.

By using netLex, the company reached a new level of efficiency in organizing its workflows and managing its documents. Marina Guimarães Soares, Director of Legal, Institutional Relations, Sustainability, and Compliance, shares the details of this successful partnership.

The Challenge

ArcelorMittal’s Challenges

  • Lack of a history for ongoing and completed inquiries;
  • Hundreds of disorganized document templates, causing confusion among internal clients;
  • Loss of productivity due to rework and the time-consuming process of locating documents;
  • Decentralized communication with no visibility into the status of individual requests;
  • A non-user-friendly system that was difficult for the Legal department and other business units to navigate.

 

ArcelorMittal’s primary challenge was to strengthen the relationship between the Legal department and internal clients, ensuring that no opportunities for the company were lost. The netLex platform provided configuration flexibility and ease of use, helping the company transform its Legal department into an effective business partner.

 

The Solution

How netLex Helped ArcelorMittal

  • Customization of the document template library, streamlining operations for business units;
  • Improvement in both the volume and quality of inquiries and responses;
  • Expansion of the solution, leading to efficiency gains across other activities;
  • Increased autonomy, with focus on post-implementation support and training;
  • Centralization of communication within the platform, with a complete history and record.

 

See other success stories

  • case-manuella-gelli-v2

    -89% in the contract cycle, from 176 to 20 business days

  • 70% faster resolution

  • 50% of contract amendments automated via Salesforce integration

  • <24 hours to activate a plan; previously 30 days

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